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  • Our Careteam

    Bianca

    Receptionist

    Bianca has experienced veterinary medicine from a different perspective. While working at her first veterinary hospital, Bianca decided to participate in the clinic’s cat and kitten adoption program. Bianca volunteered to take abandoned kittens home each evening, feeding the tiny cats overnight so they could receive the nourishment they needed. Bianca received great satisfaction when each young cat was adopted into a loving home!

    Bianca spent her childhood in Fonthill, Ontario with her mother, stepfather, and two younger brothers. After acquiring hospitality experience that would prove useful in her veterinary career, Bianca moved to Toronto to find work she enjoyed. After seeing a veterinary receptionist ad in the paper, Bianca realized this job would combine her love for animals with the enjoyment of a people-focused career.

    After enjoying her work with Dr. Nicole Denouden at another veterinary practice, Bianca was happy for the opportunity to work with her again. At Heartland Niagara Animal Hospital, Bianca loves being a part of the care team, learning more about each patient and their pet parent each time she visits with them.

    Bianca stays busy away from the hospital, enjoying life with her husband and their two daughters. Bianca thrives on outdoor activities, as she likes to walk, go camping, and take her dog for a brisk run. Bianca also loves the challenges of cooking and baking, and she always puts her own personal twist on an appealing recipe.

    Bianca’s family has also welcomed two furry family members into their home. Bianca’s five-year-old daughter often carts Dutchie, the 18-year-old Burmese cat, around like a baby. In contrast, Austin the one-year-old rough-coated collie bounds around with plenty of energy. Austin is also a very social animal who often plays with children, cats, and rabbits.

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    Nikki

    Veterinary Assistant

    Nikki has had a passion for animal care ever since she can remember, and always played “veterinarian” instead of “doctor” while growing up. She shadowed at her local veterinary clinic while still in grade school, where she got to watch surgeries and assist with actual patients. It didn’t take long for Nikki to realize she was hooked! Now, she’s feels fortunate and proud to care for pets daily as a member of the Main West Animal Hospital family.

    Originally from Trenton, Ontario, Nikki worked in various customer service jobs before moving to this area and applying to several veterinary clinics. She adopted a puppy shortly thereafter, and taking her new addition to his first veterinary office visit sealed her fate—she knew it was time to put her passion for animal care to good use. Nikki is now a Veterinary Assistant, and gets to better the lives of pet owners and their animal companions on a regular basis.

    Nikki lives with her boyfriend and their Golden retriever, Murphy, who knows every trick in the book and can always get into some sort of trouble if he sets his mind to it. When she isn’t at work or spending time with her family at home, Nikki is an avid horseback rider. She’s been riding ever since she was young, and bought her first horse when she was only 16 years old—now, her horse teaches young children how to ride!

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    Sara

    Registered Veterinary Technician

    Sara was very young when she first decided that she would one day work with animals. She even recalls rolling her family dog, Brandon, into a mock “surgery” on an old television cart! For Sara, a career in the veterinary world simply makes sense; she gets to help animals on a daily basis as a Registered Veterinary Technician.

    Sara is originally from Amherstburg, Ontario. She began volunteering in Windsor and helping with fundraising efforts for the Windsor-Essex Humane Society, then moved to Niagara Falls to volunteer with the Niagara Falls Humane Society. Sara then applied to St. Clair College’s veterinary technician program to earn her degree in veterinary technology. She became a Registered Veterinary Technician after passing her exams, and was thrilled to join the Main West Animal Hospital care team in February of 2016.

    When time allows outside of work, Sara likes playing baseball, rollerblading, enjoying the great outdoors, and spending time with family and friends. She lives in Niagara Falls with her fiancé, her young daughter, and two loveable dogs. Emma is a 70-pound Labrador mix who thinks she’s a lap dog, and Bailey the Coton de Tuléar considers herself Sara’s biggest fan.

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    Joanne

    Animal Health Technician

    When she was 14 years old, Joanne saw a man on the side of the road beside a cow that was lying on the ground. As she went over to see what was going on, she realized the cow was birthing a calf! The man asked Joanne to comfort the mother cow, and minutes later the calf was born. From that moment on, Joanne knew what she wanted to be when she grew up.

    Joanne grew up in Niagara Falls, Ontario. She graduated from St. Clair College in 1987 with a diploma in in Animal Health Technology. She started at Main West in 1988, covering for a fellow employee on maternity leave. When she returned after six months, Joanne was kept on as a full-time employee.

    Taking radiographs is Joanne’s specialty, and one of her favourite parts of her job. She also likes seeing the same patients over many years and being able to develop a close relationship with those pets and their families.

    Joanne still lives in Niagara Falls, sharing her home with her husband Mike, their son Chase, their daughter Kendra, and the family pet, Jackson. Joanne says her greatest achievements are her family, career, and putting her kids through college.

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